Last updated: [to be set on publish]

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Trinity Care Nursing is a registered business name of Triad Professionals Pty Ltd (ABN 31 648 125 919), a Registered NDIS Provider (Provider Registration #4-JIF9AKV). In this policy, "Trinity Care Nursing", "we", "us" and "our" refer to Triad Professionals Pty Ltd trading as Trinity Care Nursing. We are committed to protecting the privacy of the participants, families, carers, job applicants and website visitors we work with.

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This Privacy Policy explains how we collect, use, hold, disclose and protect your personal information — including sensitive health information — in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs), and consistent with our obligations as a registered provider under the NDIS Act 2013.

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WHO THIS POLICY COVERS

This policy applies to information we handle about NDIS participants and prospective participants; family members, carers, nominees and guardians; job applicants and prospective staff; and visitors to www.trinitycarenursing.com.au.

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THE INFORMATION WE COLLECT

Depending on your relationship with us, we may collect: identity and contact details (name, date of birth, address, phone, email); NDIS information (NDIS number, plan details, funding category, plan management type); health and sensitive information (medical history, disability and support needs, care plans, medications, allied-health reports, and information needed to deliver safe clinical and personal care — health information is "sensitive information" under the Privacy Act and attracts a higher level of protection, and we collect it only with your consent or where otherwise permitted by law); employment information for applicants (resume, qualifications, AHPRA registration, NDIS Worker Screening Check, references, right-to-work and clearance documents); and website and technical information you submit through our website contact forms (hosted on Wix), plus basic technical and usage information collected when you visit, including through Google Analytics. We do not use a customer relationship management (CRM) system.

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